We offer a wide range of therapies, with our associates specialising in different areas, that cater to Families, Children, Young people & Adults. This includes: Initial assessments, Neuropsychological Assessments, Sensory assessments, Cognitive Behavioural Therapy, Occupational Therapy, Systemic Intervention, Compassion Focused Therapy, Eye Movement De-sensitisation and Reprocessing (EMDR) Therapy, Supervision, Consultancy and Training. For more information, please take a look at our Services page here on our website.

You can contact us via our form here on our website. We ask only for your name, contact information such as your email address and phone number, and a short message from you explaining your situation. Our form can be found under the ‘Contact us’ tab at the top of our website.

We have availability now and could get an initial assessment booked in as soon as we speak. Some of therapists have short waiting times of 1-2 months.

We are here to help both online and at multiple locations across North Cumbria. Currently we have associates available in Carlisle, Penrith, Kendal and Harrogate. 

Currently with us at the family associates we have Dr. Jan Warnes (Carlisle), Dr. Jodie Quigg (Kendal), Dr. Rachel Orr (online only), Chris Edwards (in Penrith only), Louisa Waite Carlisle) and Karen Walker (Carlisle). You can find more information about each associate under our ‘Associates’ tab located at the top of our website. We aim to match you with a suitable associate during the initial free consultation. 

Yes, all of our associates offer both in person and online sessions. Platforms used for our online sessions depend on the associate, but tend to take place over Whatsapp, Zoom, Teams or Google Meet.

Sessions are scheduled after the initial consultation. We first offer a free 15 minute consultation to learn more about you and your needs. If proceeding, Dr Jan Warnes will match you with an associate therapist that best fits your unique difficulties. We will send you our registration form to complete, with our policies. From there our associate will be in touch to book you in for your first session. Future sessions can be booked in at the end of the previous session, and sessions will only proceed if you are happy, give consent, and payment has been made first. 

Our operating hours are specific to each associate and most of us are part-time. However, inquiries will be answered at the earliest convenience. We currently offer therapies between the hours of 9am – 5pm Monday – Friday. Only Chris offers weekend sessions, and Rachel offers a late evening clinic.

Session fees are dependent on the associate, however they range from £100 – £125 per hour. ADHD Assessment flat fee of £1200. The main thing to know is we require payment prior to sessions to secure the slots as we have a small waiting list. Invoices tend to go out a few days before the session. We also have a 48hr cancellation policy. Please see table of fees for more specific information.

We work with all age groups from Children to adults, however this is specific to each associate and we specialise particularly with helping children / young people and families.  

The number of sessions you’ll need depends on your individual goals, concerns, and progress throughout therapy. Some people benefit from short-term therapy focused on specific issues, while others may find longer-term support more helpful for deeper exploration and lasting change. During your initial sessions, your therapist will work with you to develop a personalised plan and regularly review your progress to ensure your needs are being met. You can stop therapy at anytime.

Our mental health service follows strict confidentiality guidelines in line with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. Your personal information is securely stored and only shared with relevant professionals when necessary for your care. We will not disclose your information without your consent, except in situations where there is a legal obligation or a serious risk of harm to you or others. If any information needs to be shared, we will discuss this with you whenever possible.